Employee Assistance Programme (EAP)

Home - Counselling - Employee Assistance Programme (EAP)

What is the Employee Assistance Programme (EAP)?

Banner of Employee Assistance Programme (EAP).

Employees are one of the greatest assets for organisations of any size and their wellbeing is crucial to the organisation’s success. The EMCC Employee Assistance Programme (EAP) is designed to help corporations and organisations provide professional, confidential, and relevant counselling and training services to support their employees in handling personal and work-related challenges.

Why is EAP Important in Today’s Workplace?

A well-structured Employee Assistance Programme (EAP) helps organisations support their employees’ mental and emotional wellbeing while fostering a more resilient, productive, and connected workforce.

Supporcting Employee Mental Health and Wellbeing

Workplace stress, personal challenges, and life transitions can affect an employee’s mental health. EAPs offer employees a safe and confidential space to work through these concerns with trained counsellors.

Reducing Absenteeism and Improving Productivity

When employees are emotionally supported, they are better equipped to manage stress and remain focused at work. This leads to fewer sick days and greater productivity.

Enhancing Employee Retention and Engagement

Employees who feel valued and supported are more likely to stay with an organisation. EAPs demonstrate a company’s commitment to staff wellbeing, contributing to long-term retention.

Promoting a Positive and Supportive Workplace Culture

An EAP encourages open conversations around mental health, reduces stigma, and contributes to a culture of care and understanding across all levels of an organisation.

Our Employee Assistance Programme (EAP) Services

EMCC works with organisations to provide holistic EAP services tailored to their needs. These services are delivered by our trained professionals and are designed to help employees navigate a range of personal and work-related challenges.

In-Person and Online Counselling

Confidential counselling sessions are available in person or online, giving employees the flexibility to seek support in a format that works best for them.

Mental Well-Being Talks and Workshops

We offer psychoeducational talks and customised workshops to help employees understand topics such as stress, burnout, conflict management, and work-life balance. For group sessions or workshops on specific topics, please contact us at reachus@emcc.org.sg to discuss how we can support your organisation’s needs.

Retrenchment Support: Peer Support Training and Counselling

We provide training for peer supporters and individual counselling for staff affected by retrenchment, offering emotional and psychological support during periods of transition.

Design a Custom Employee Assistance Programme for Your Organisation

At EMCC, we collaborate closely with organisations to design a customised Employee Assistance Programme (EAP) that aligns with your unique workplace culture and needs. A well-structured EAP typically includes access to professional counselling services, alongside psychoeducational talks and workshops that promote mental wellbeing and equip employees to navigate relational and work-related challenges.

Our counsellors are professionally trained to address a wide range of issues, including anxiety, burnout, depression, grief and loss, anger, relational conflict, and workplace stress. Each counselling session lasts one hour and is available by appointment from Monday to Friday.

In addition to counselling, we offer customisable talks and workshops on topics such as managing conflict, recognising and recovering from burnout, and providing emotional support for retrenched staff. These sessions can be tailored to meet the specific needs of your team and organisational goals.

To explore how we can support your employees, please contact us at training@emcc.org.sg or call 6788 8220.

Subsidies and Support for Employee Assistance Programmes

Organisations looking to support their employees’ mental health and wellbeing may be eligible for financial assistance when engaging EMCC’s Employee Assistance Programme (EAP) services.

In particular, NCSS member agencies can utilise NCSS funding to subsidise the cost of our EAP offerings. EMCC is a listed Member EAP Service Provider under the “Caring for Social Service Professionals” initiative, which aims to strengthen the mental and emotional resilience of social service professionals.

We are committed to making mental health support accessible and sustainable for organisations in the social service sector. For more information on eligibility and how to get started, please contact us at training@emcc.org.sg or call 6788 8220.

Our EAP Clients & Partners

EMCC is trusted by organisations across diverse industries to deliver effective and compassionate Employee Assistance Programme (EAP) support. We collaborate with clients and partners from sectors including hospitality, law, social services, and engineering.

Whether supporting frontline staff, professionals, or corporate teams, our goal remains the same: to strengthen workplace wellbeing through tailored, professional care.

Frequently Asked Questions About Our Employee Assistance Programme

Our Employee Assistance Programme (EAP) is designed to support both employers and employees. Below are answers to common questions we receive:

1. 1. Who can access EMCC’s EAP counselling services?

Employees of organisations with an EAP arrangement with EMCC may access our counselling services in Singapore. These sessions are confidential and can be booked directly through our website.

2. 2. Can EAP help with challenges like retrenchment or job loss?

Yes. We offer counselling and peer support training to help employees manage the emotional effects of retrenchment. You may also find helpful strategies in our article on overcoming unemployment depression.

3. 3. Are the talks and workshops customisable for different teams or industries?

Absolutely. Our mental well-being talks and workshops can be tailored to address the specific needs of your team or sector. Visit our articles to explore the range of topics we cover.

4. 4. How can my organisation get started with an EAP through EMCC?

We welcome enquiries from companies looking to set up an EAP. To find out more or discuss a tailored programme for your organisation, please make an enquiry with us or call 6788 8220.