Enquire or Make an Appointment

All information collected through these forms will be treated as confidential. By filling up the relevant form, you will expedite the process for us to meet your request.

Please choose and click on the relevant form below:

You will be contacted within 3 working days. For appointment scheduling within 24 hours, please WhatsApp us.

Our Client Services team will talk with you further about the appointment, fees, and other administrative matters that you may have queries about.

You may also call us at 6788 8220 or WhatsApp us from Mondays to Fridays, 9am – 6pm.

*If you do not hear from us within 3 working days, please email services@emcc.org.sg

Fees & Accessibility

At EMCC, we believe cost should never stand in the way of getting support. Alongside our standard counselling fees, we offer subsidised rates for Singapore Citizens and Permanent Residents, so that help remains within reach for those who need it most.

Our subsidy scheme now also extends to Saturday appointments, giving more flexibility to those balancing work or family commitments during the week.

Not sure if you qualify? Our team is happy to walk you through it, simply reach out via the Enquiry Form or WhatsApp us.

Subsidised Rates (Effective 1 October 2026)

Counselling Type	Eligibility	Subsidised Rate
Individual	Gross monthly income below $6,000	$60 – $230 per hour
Couple	Combined gross monthly income below $12,000	$120 – $280 per hour
Family	Combined gross monthly income below $12,000	$120 – $280 per hour

Subsidies are available to Singapore Citizens and Permanent Residents, subject to income assessment and approval. See “Applying for a Subsidy” below for details.

Counselling Fees (Without Subsidies) (Effective 1 October 2026)

	Individual Counselling	Couple/Family Counselling
Weekday appointment	$220 per hour	$300 per hour
Saturday appointment	$250 per hour	$330 per hour

Our counselling fees were last adjusted in 2021. This revised adjustment allows us to widen our subsidy scheme to accommodate more income tiers, so that counselling can be accessible for more individuals and families.

Journey to Wellness Package

Healing takes time, and consistency makes a real difference.

Complete 4 counselling sessions within 4 months, and your 5th session is on us.

Other Fees

Appointment with Master in Counselling Intern (supervised by SAC-registered Supervisor)

	Weekday	Saturday
Rate	$60	$90

This option is only available for Individual Counselling, if you earn less than $4,000 per month or are a full-time student. To request this option, fill in the Enquiry Form and indicate “Master Subsidy” in the Message Box.

Play Therapy

	Weekday	Saturday
Rate	$140	$160

Subsidy does not apply for Play Therapy sessions.

Cancellation Charge

A late cancellation fee of 50% of your prevailing counselling fee will apply if you do not notify us at least 2 working days before your appointment.
To avoid the late cancellation fee, we encourage you to keep track of your counselling appointment. If you need to cancel/change the appointment, do notify us via phone (6788 8220) or email (services@emcc.org.sg) ONLY.
If you are unwell on your appointment day, the late cancellation fee will be waived upon receipt of your Medical Certificate for that day. Otherwise, the late cancellation fee will be invoiced during your next counselling session.

Payments

Duration for a session is normally 1 hour. After the first hour, additional fee is pro-rated by the subsequent half-hour block (eg, 1.5 hours chargeable if session exceeds 1 hour but ends by 1 hour 30 mins).
Parents are required to sign the Client Consent to Service form for their child/youth (below the age of 21 years old) who is coming for counselling. Parents can settle the payment before or after the session.
Modes of payment accepted at our centre are Nets, PayNow, bank transfer and PayPal (debit/credit card).
Receipt will be issued only upon request.

Application for Subsidy

You need to email the following supporting documents:

CPF Contribution History

CPF contribution history for the past 6 months.

Notice of Assessment from IRAS

Latest NOA statement from Inland Revenue Authority of Singapore.

Self-Declaration Form

If you are either a NSF, Full-time Student, Homemaker or on Ad-hoc Employment, you will also need to

(i) email a picture of your student/NS pass/latest pay slip for your ad-hoc employment AND

(ii) download and email the Self-Declaration Form (Click here to download)

We need at least 3 working days to process your application. However, if you need an urgent appointment and are unable to submit your documents on time, you may opt to proceed with the first session at full counselling fee.

Terms and conditions

Must be Singaporean/PR and staying in HDB flat. No subsidy for foreigners and those (including students and NS men) staying in private housing regardless of ownership.
The Management of EMCC will decide the subsidy outcome based on gross monthly income with supporting documents.
The subsidy is reviewed twice a year and will not be renewed automatically.

Fees prior to 1 October 2026:

	Individual Counselling	Couple/Family Counselling
Weekday (SC/PR)	$160 per hour	$180 per hour
Weekday (Foreigner)	$180 per hour	$200 per hour
Saturday / Specific Counsellor (all clients)	$180 per hour	$200 per hour

Counselling Type	Eligibility	Subsidised Rate
Individual	Gross monthly income below $6,000	$40 – $140 per hour
Couple/Family	Combined gross monthly income below $8,000	$80 – $160 per hour