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Mediation |
EMCC Mediation Centre in Singapore:
Providing Neutral Ground for Dialogue
Mediation is a respectful, non-judgmental way to resolve disagreements with the help of a neutral third party. At EMCC, our mediation centre offers a safe and balanced space where all voices are heard, relationships are prioritised, and constructive solutions are found together.
What is Mediation
If you are in a dispute where both sides have taken different positions and cannot find common ground, mediation can help.
Mediation is a process where an impartial third party facilitates open discussions between conflicting parties. The goal is to encourage communication, explore alternatives, and work towards solutions acceptable to all.
Unlike litigation, mediation is less expensive, less combative, and focused on preserving relationships while resolving issues.
Our Approach to Mediating Disputes
At EMCC, we put people and relationships first. We believe that preserving relationships is as important as finding solutions. By helping parties communicate more constructively, we not only address the conflict at hand but also reduce the risk of future breakdowns.
An approach that focuses only on outcomes, without caring for people and process, may harm relationships beyond repair. That is why our mediation is people-centred, balancing solutions with respect and understanding.
Our Mediation Process at EMCC
We do not believe in a “one-size-fits-all” model. Depending on the needs of the parties, we use facilitative, transformative, or blended mediation styles.
Initial Consultation
We start with a confidential chat, either one-on-one or as a group. This gives us a chance to understand everyone’s concerns and goals and choose the mediation style that best fits the situation.
Appointing a Mediator
Next, we match you with an impartial mediator who suits your case. Their role is to guide the conversation towards clarity and consensus, not to take sides or decide for you.
Mediation Sessions
In a safe and respectful space, we help all parties share their perspectives and explore mutual interests. This is about finding constructive solutions that everyone can live with. The initial mediation session is for 3 hours. This session may be split into two 1.5-hour sessions, if necessary.
Integrated Support
We understand that mediation can be emotional or overwhelming. That’s why we’re ready to offer follow-up support (either on an individual basis or as a group) to help parties process their experience constructively.
Who Should Come for Mediation?
Mediation at EMCC is open to anyone facing relationship challenges, whether personal, professional, or family-related. If you find yourselves stuck in conflict, mediation offers a structured, supportive way forward.
Disputing couples in disagreement over specific issues
When discussions become stuck or drifting off-topic, mediation helps couples refocus and work toward a shared resolution.
Divorced or divorcing couples dealing with custody, maintenance and property disputes
Mediation provides a calmer, more cooperative alternative to the courts in sensitive matters like custody, financial support, and dividing assets.
Colleagues at the workplace dealing with conflicts
It offers a safe way for employees to talk things through. Mediation helps address misunderstandings, work relationships, or tensions before conflict escalates.
Persons involved in inter-organisational disputes
Mediation is ideal for resolving disagreements between different organisations or teams, fostering productive communication and mutual solutions.
Family disputes on eldercare, probate and estate matters
Complex family concerns such as caring roles, wills, or inheritance can be navigated thoughtfully and fairly through mediation.
Anyone involved in a relational dispute
Whether the conflict is personal or professional, mediation helps preserve dignity, restore understanding, and pave the way toward resolution.
Benefits of Mediation at EMCC
At EMCC, our mediation service offers a safe, respectful space for resolving conflict.
Confidential, impartial, and respectful process
Every session is held in strict confidence, with a neutral mediator guiding the conversation fairly and respectfully.
Cost-effective alternative to litigation
Mediation offers a quicker, less costly way to resolve disputes compared to court proceedings.
Encourages constructive communication
Participants are supported in sharing their views clearly and honestly, fostering mutual understanding and cooperative dialogue.
Preserves relationships while resolving disputes
By steering away from adversarial formats, mediation helps preserve relationship rather than creating barriers.
Offers integrated counselling support if needed
Where tension lingers after mediation, ongoing counselling support is available to help you process and move forward positively.
Frequently Asked Questions about Our Mediation Centre
Whether you’re curious about mediation or considering starting the process, these four common questions can help you understand what to expect.
What is mediation?
Mediation is a voluntary and private process where a neutral third party helps those in conflict explore solutions together. The mediator does not take sides or make decisions for you.
How does it differ from going to court?
Unlike court proceedings, mediation is less adversarial and more flexible. It focuses on achieving practical resolutions, is usually quicker, and is often less costly.
Is mediation confidential?
Yes. Everything shared in mediation remains private, creating a safe environment where all parties can speak openly and honestly.
Who guides the process?
A trained and impartial mediator facilitates the discussion, helping everyone communicate clearly and stay focused on finding a mutually acceptable outcome.
Enquire About Mediation at Our Centre
If you're ready to take the next step toward understanding, healing, or resolution, we’re here to guide you. Reach out today to discuss how mediation at EMCC can help your situation with care, neutrality, and respect at the heart of every conversation.
Fill in a Mediation Enquiry Form
